Regarding Missed Appointments
We do not double book. The time for which you book an appointment is only reserved for you. Everything will be prepared when you arrive. This is why we ask our clients to keep up with their appointments by arriving on the scheduled time.
Missed appointments prevent us from delivering services to other clients and prevent potential clients from booking their own appointments during these times.
Please note that you will be required to pay the full amount of your treatment in case you do not plan to show up and do not inform us of the fact 24 hours in advance.
We understand that certain occurrences or emergencies may prevent you from making it to your appointments. You may be ill, have to resolve a family emergency or deal with any other situations that are out of your control.
You are allowed to cancel your appointment within 24 hours from when your session is due. Please leave a message on our voice mail if you cannot reach us or we are unavailable. You will be required to pay the full cost of your scheduled treatment if we are not informed of the cancellation 24 hours in advance.